Commerce Operations Platform

Manage businesses from source to sell, with one quiet, capable platform.

Cassivo delivers a unified cloud platform for wholesale, produce, hospitality, retail and warehousing, backed by comprehensive support and actionable reporting.

Request a demoSee the platform
60+

Operational domains modelled

< 500 ms

Target order-creation latency

Multi-tenant

Database-per-tenant isolation

Global

Deployed across the Cloudflare network

the platform

One platform, designed to perform.

Most operators run a stack of disconnected tools — a point-of-sale here, an inventory module there, a portal stapled onto an accounting package, and a warehouse system that exports CSV. Cassivo replaces that stack.

Catalogue, pricing, stock, orders, fulfilment, customers, finance, and reporting share a single canonical model. Front-of-house, back-of-house, head office, supplier, and customer all transact against the same source of truth, in real time, across as many stores and brands as the business requires.

Point of sale (POS)

Counter, kiosk, and mobile POS

  • Tender flexibly across cash, card, account, and loyalty
  • Suspend and resume orders
  • Layby, deposits, and partial payments
  • Refund, exchange and credit notes
  • Continue trading through brief network interruptions
  • Cash drawer and register sessions
  • Self-serve kiosk mode
stock

Multi location inventory control

  • Cycle count or full count without taking the venue offline
  • Move stock between stores and warehouses with full audit
  • Track inventory at unit, lot, and pallet level
  • Lot, batch, and expiry tracking
  • Pallet and bin management
  • Inventory transfers and locks
  • Reorder suggestions and low-stock alerts
Purchasing

Purchase orders and supplier control

  • Create, send and reconcile purchase orders against goods received and supplier statements
  • Track projected margin and landed costs
  • Reconcile partial deliveries and outstanding balances
  • Goods receiving and bulk receipting
  • Supplier statements and reconciliation
  • Consignment and settlement tracking
  • Per-tenant column gating for sensitive data
Fulfilment

Picking, packing, and shipping

  • Generate pick lists from sales orders and channel orders alike
  • Pack, label, and dispatch through integrated carriers
  • Hand off to delivery platforms without re-keying
  • Wave and zone picking
  • Shipping label generation
  • Delivery platform handoff
  • Returns and exchange workflow
Hospitality

Tables, kitchen, and service

  • Run dine-in and quick-service venues with table management, course timing, and kitchen display screens
  • Accept QR-code orders direct from the table to the kitchen printer
  • Table plans and table portal (QR ordering)
  • Kitchen Display System and expo screens
  • Kitchen printer routing by station
  • Course sequencing, holds, and recalls
Customers

Customers, accounts, and loyalty

  • One customer record across every channel
  • Trade accounts with statements and credit limits
  • Loyalty programmes that work at the counter and online without a separate ledger
  • B2C and B2B account types
  • Loyalty points, tiers, and rewards
  • Customer adjustments and credits
  • Self-service customer portal
Catalogue

Products, variants, and pricing

  • Model real-world product families with variants
  • Organise attribute groups for clearer product setup and management
  • Manage recipes and bills of materials
  • Set pricing by store, customer, group, promotion and channel
  • Bulk import and synchronize via CSV
Finance

Invoicing, receivables, and ledger control

  • Synchronise to accounting systems on a queue, with full audit on every posted line
  • Invoices, bills, and credit notes inside the trading flow
  • Receivables and payment allocation
  • Reconcile receivables
  • Stripe and tendered-payment reconciliation
Insight

Reporting and operational insight

  • Operational dashboards and finance reports for head office, store managers, and merchandising
  • Saved filters, scheduled reports, and exportable working datasets
  • Sales, margin, and basket analytics
  • Inventory aging and shrinkage
  • Scheduled background report generation
Built differently

Edge-Native Platform Architecture for tenant isolation.

Cassivo is designed for operators that require tenant isolation, resilience and operational certainty. Each tenant runs on dedicated infrastructure, distributed globally, with deterministic state guarantees for critical operations.

Tenant isolation

Dedicated Infrastructure per Tenant

Database

Dedicated SQL database per tenant, with no shared schemas or cross-tenant data sharing.

Storage

Dedicated object storage bucket per tenant for documents, images and exports.

Compute

Per-tenant compute, supported by shared platform services where coordination is required.

Coordination

Durable coordination objects for registered sessions, inventory blocks and order processing.

Performance benchmarks

Latency and throughput targets

Order create

Sub 500 ms at the counter under sustained concurrent load.

Product lookup

Sub-100 ms via edge cache, with results current kept in sync in the background.

Background work

Accounting sync completes within 5 minutes; email receipts are delivered within 30 seconds.

Rate limit

500 requests per minute generally, and 20 requests per minute on authentication and sensitive endpoints.

the platform

Configured for the way venues operate.

Cassivo isn’t a generic POS with industry-specific skins. Each venue configuration includes the workflows, data structure, and reporting that the operating model requires. Per-tenant gating means one deployment can support multiple distinct brands.

Retail

Specialty and multi-store retail

Counter POS, customer accounts, loyalty, layby, click-and-collect, and consolidated reporting across every store.

LaybyLoyaltyCustomer PortalTransfersBarcode
hospitality

Dine-in, quick-service, and cafe

Table plans, kitchen displays, course timing, QR ordering, and integration with delivery platforms.

TablesKitchen/KDSModifiersKioskQR Order
wholesale

Trade and B2B distribution

Customer-group pricing, statements, credit control, EDI-style order intake, and warehouse pick and pack.

Fast POSMMCSPalletsConsignmentLot Tracking
warehousing

3PL and 4PL operators

Pallet and bin tracking, partner inventory visibility, and federated stock transfers between connected tenants.

Pick & PackZonesShipMateTransfersBackorders
integrations

Connects to the systems already running.

Native connectors for the operational systems most commonly found in retail, hospitality, and wholesale stacks. Integrations are managed with queueing, retries, and audit trails instead of fire-and-forget webhooks.

Accounting

Synchronisation of accounting systems

Stripe

Card and online payments

WooCommerce

Customer storefront

Shipmate

Carrier and label management

Delivery platforms

Aggregator order intake

Email

Transactional notifications

Kitchen printers

ESC/POS network printing

Self-checkout

Hardware-agnostic kiosk mode

EFTPOS

Integrated terminal tendering

Loyalty

First-party rewards engine

ABR / business registry

Counter-party verification

Cassivo Key

Native inter-tenant federation

Security and compliance

Trust is an engineering property, not a marketing claim.

Cassivo is designed around the principle that sensitive operations must be observable, reversible where possible, and isolated where not. Authentication, audit, and tenant separation are part of the runtime itself, not after-the-fact controls.

Party authentication

Email and password, OAuth, and session management, with rate-limited authentication endpoints and recoverable sessions.

Central secrets store

Shared credentials are managed through an account-level secret store, with no per-worker key sprawl and no manual rotation routines.

Append-only audit trail

Sensitive mutations are recorded with actor, timestamp, and prior-state diffs, and can be reported to compliance owners on request.

Per-tenant data planes

Dedicated database and storage per tenant eliminate an entire class of cross-tenant disclosure risk.

Edge-distributed runtime

Workloads are deployed across the Cloudflare network, so regional outages remain regional.

Queued idempotent operations

Outbound integrations run on durable queues with replayable jobs, so retries do not create duplicate actions. Failures are easier to diagnose and recover from.

Operator outcomes

What changes after Cassivo goes live.

Operators consolidate vendors, retire bespoke integrations, and recover hours per week that previously went to reconciliation and manual re-keying. Below are the structural outcomes most commonly cited by operators in the first ninety days.

01

Single source of truth

Stock, pricing, and customer records cease to disagree between the storefront, the counter, and the back office. Disputes drop.

02

Faster counter throughput

Tender, refund, and exchange flows are measured in seconds. Queue length at peak shrinks measurably from week one.

03

Lower vendor count

Operators routinely retire between four and seven discrete subscriptions in the first quarter, reducing total cost of ownership.

04

Real margin visibility

Landed cost, projected margin, and consignment exposure are visible at the line level, not at the end-of-month export.

05

Reduced reconciliation

Receivables, supplier statements, and accounting ledgers reconcile inside the platform. Spreadsheets stop being load-bearing.

06

Network effects

As trading partners adopt Cassivo Key, operators gain catalogue access and ordering relationships without integration projects.

  • “Operators that adopt Cassivo replace, on average, six discrete systems with one. The reduction in integration surface area is itself a security and reliability dividend.”

    Cassivo Platform Engineering

  • “We retired four subscriptions in the first month. By month three, the warehouse and the storefront were finally agreeing on what was on the shelf.”

    Operations Director, multi-site retail group

More capable than a POS.
Faster than an ERP.

Point-of-Sale systems do one thing. Enterprise Resource Planning(ERPs) are expensive and slow to deploy. Cassivo gives you enterprise capability with rapid deployment and dedicated support.

Capability

CASSIVO

Square

Toast

Lightspeed

Cin7

Retail POS

Full

Full

Basic

Full

Basic

Wholesale Fast POS

Full

–

–

–

Basic

B2B Portal

Full

–

–

–

Full

Consignment, MMCS & Pallets

Full

–

–

–

–

Kitchen Display & Hospitality

Full

Add-on

Full

Full

–

AI Insights (Modu AI)

Full

–

Limited

–

–

Warehouse & Pick & Pack

Full

–

–

–

Full

AU Compliance (GST/BAS, ABN)

Full

Basic

US

Basic

Good

Dedicated support & custom build

Full

–

–

–

–

Engagement

Pricing aligned with the scale of the operation.

Cassivo is licensed per tenant, with a transparent tier structure based on the number of trading locations, registers, and connected systems. Implementation is delivered through a defined onboarding programme. Discovery and pricing are confirmed in a scoped session before any commitment.

Operator

From a single venue

  • One trading location
  • Up to four registers
  • Core POS, inventory, customers
  • Accounting and Stripe integrations
  • Standard email support
Talk to our team

For multi-store groups

For expanded venue groups

  • One trading location
  • Up to four registers
  • Core POS, inventory, customers
  • Accounting and Stripe integrations
  • Standard email support
Talk to our team

Enterprise

For complex portfolios

  • Dedicated platform engineering liaison
  • Custom modules and reporting
  • Defined service level agreements
  • Security and compliance reviews
  • Architectural advisory
Talk to our team
next steps

Replace the stack, not the staff.

Schedule a working session with the Casivo team. We’ll review your current operating model, identify where consolidation can deliver the fastest return, and map out an onboarding plan with realistic timelines.